01
Introduction
In Plain English
We respect your privacy and promise to be clear about what data we collect and why.
Welcome to SweetSpot. We are committed to protecting your privacy and ensuring you have a positive experience on our website and app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
02
Information We Collect
In Plain English
We gather details you give us when booking, plus basic technical info about your visit.
We collect information you provide directly, including your name, email address, phone number, payment information, and holiday preferences. We also automatically collect information about your device, browser, IP address, and how you interact with our site and app.
03
How We Use Your Information
In Plain English
We use your data to run your bookings, keep you informed, and make our service better.
Your information is used to provide, maintain, and improve our services; process bookings and payments; send you updates and communications; and ensure security. We may also use anonymized data for analytics and service optimization.
05
Data Security
In Plain English
We use robust security, but please also do your part with strong passwords.
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and secure networks.
06
Your Rights
In Plain English
You can ask to see, fix, or erase your personal data at any time.
Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us at support@sweetspotholidays.com to exercise these rights.
08
Third-Party Links
In Plain English
Other sites have their own rules — always check their policies.
Our site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
09
Changes to This Policy
In Plain English
If anything changes, we'll post the update here with a new date.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our site with an updated effective date.
10
Contact Us
In Plain English
Questions about privacy? Email us anytime — we're happy to help.
If you have questions about this Privacy Policy or our privacy practices, please contact us at support@sweetspotholidays.com or write to us at our business address.